Don Schindler

Digital Strategy & Executive Social Media Trainer

Month: November 2013 (page 2 of 2)

How Should You Change Your Facebook Security and Privacy Settings? – Facebook 101 Part 2

person-of-interest-facebook

Image courtesy of CBS “Person of Interest” Facebook Pgae

There are plenty of concerns about Facebook privacy – and rightly so, you are probably going to share more information about yourself and your family, friends, coworkers, and your farm, then on any other platform.

I love the show, “Person of Interest” on CBS. It tells the story of a man who’s built a machine that spies on every person in the U.S. looking for terrorists. But after the man turned the machine over to the govt., he is now resolved to try and save the people that the machine predicts are going to die but the govt. doesn’t care about. Loss of privacy is the basis of the show.

With Facebook, you are giving it a lot of privacy if you choose to engage but if you understand a few basics then you shouldn’t have a problem with privacy.

I get asked this a lot but identity theft (as far as I understand it) happens mostly via banks and credit card companies than Facebook – they may find some information on you but all they really want is your username/password to your financials (which usually isn’t found on Facebook).

If you are worried about groups targeting you and your farm, I would also say that I have not heard of a single case of the group using their social media profiles to target physical addresses. This doesn’t mean it doesn’t happen – but what I would say is that if you have a large social media presence you are actually more of a threat to them because you will have so many people come to your (online – defending and promoting) aid if you have a issue on the farm.

First things first.

All the privacy and security settings in the world will not protect you if you say bad things on the internet. In fact, Facebook is one of the worst for keeping these things to yourself.

As my friend Katie Pinke of The Pinke Post  loves to say, “I don’t say anything on the internet that I wouldn’t want my grandmother to see.”

I completely agree with this statement.
Don’t go there.
Don’t argue with people.
Don’t flame others.
Be nice.
Be helpful.
You can voice your opinion about injustice without berating and crucifying others.

Remember you are in front of your audience, their audience and the entire Facebook public. And you can always walk away if it isn’t going well.

So let’s get into the Security and Privacy Settings so change a few things that will help protect your privacy but not completely cut you off from the rest of the world that may benefit quite a bit from hearing your wisdom about farming.

1. Click on the Gear to get to your Settings

Facebook-101-step1-drpodown

2. Select Account Settings

 

3. Select Username

Facebook-101-step3-select-username

Change the username to something more appropriate than what Facebook gave you – if they gave you a long list of numbers (back in the day they did this).

4. Change Your Primary Email

Facebook gives you an email address like don.schindler (at) Facebook.com. I switch to the email that makes most sense to me.

That should be it for this screen unless you have an email address associated with a university. If so, you can set up one of their networks.

5. Go back to the left navigation and click Security

facebook-101-security-settings

6. Click “Secure Browsing” and make it “Enabled”

This will help protect you when you are using an open network like a coffee shop or airport. It helps keep people from hacking your account.

7. Click “Login Notifications” and make sure you set it to “Email” or “Text/Push Notifications”.

facebook-101-login-notifications

This way you’ll be notified if someone is trying to log into your account from a different browser, phone, tablet, etc…

8. Recognized Devices and Active Sessions

These two areas will help you understand what has logged into your account last and where. If you have any active sessions from areas that you are unfamiliar then you should delete the sessions.

The other areas you can look into and Facebook does a good job of explaining them so I won’t do it here.

9. Click on Privacy

facebook-101-privacy-settings

10. Who can see your future posts?

This should be public. You can always change this on a specific post if you want only a certain list of friends or a specific friend/s or just yourself.

11. Review all your posts and things you’re tagged in.

This will link you to the activity log where you can review everything that you have done on Facebook – all your posts, likes, shares, comments, etc…

12. Limit the audience for posts you’ve shared with friends of friends or public?

This feature was developed so people could limit all of their old posts from “friends of friends” and “public” to switch “friends”. In other words, hid their past from anyone that wasn’t already a friend. I don’t recommend this unless you have damaging images and posts out there and you want them all invisible to the public.

13. Who can send you friend requests?

I marked this as everyone because I want to be able to be “friended” even if someone isn’t connected to one of my friends. This will not keep you out of search results – people just won’t be able to friend you if they aren’t a friend of one of your friends.

14. Whose messages do I want filtered into my Inbox?

I would recommend the “basic filtering” which means that most Facebook email messages will get to you.

15. Who can look you up using the email address you provided?

Now I give out my email address a lot for people to connect so I have this marked to public. If you want just “friends of friends” or just “friends” to be ale to do this you can.

TIP: Sometimes young people don’t want to be found by their parents on Facebook – they use an alias – but if you have their email and they haven’t changed this setting, you can find them on Facebook using this tool.

16. Who can look you up using the phone number you provided?

Same answer as the email address.

17. Do you want other search engines to link to your timeline?

Now this one is going to be different for me vs. you. I’m open on the internet and I want the search engines to find my information. You might not want that. So if you are worried about Google finding your information, then you might want to uncheck the box.

Next blog post – Timeline and Tagging (Facebook 101 – Part 3) Coming soon.

How do you sign up for Facebook? Facebook 101 Social Media Training

First, what is Facebook and why would you care to use it?

Facebook is the world’s largest social networking website – it connects over 1 billion people (1.26 billion October 2013). In the US, the numbers are smaller but daily active users are at 128 million people or 36.5% of the US.

Facebook makes it easy for you to connect with family and friends as well as your customers. You don’t need to know how to code to put up photos and videos or just tell everyone what you are doing or how you are feeling.

Facebook is another way to be found online as people search for you and your business. Having an active profile (your digital representative online) can keep you connected, feed you the news that you think is important as well as what your friends think is important, and let you learn what others think about farming, agriculture, your business and their food.

There are other great features like joining topic groups, chatting with friends, emailing with customers and playing games or using applications.

So are you ready to set up a profile for yourself?

facebook-sign-up

0. Sign Up Page

You can create an account for free. All you need is your email address and a digital photo or two of yourself. It’s going to take a few minutes to do but it’s really easy.

Step-1-facebook-profile-info

1. Fill Out Info

This is pretty self-explanatory. Facebook would like you to fill in your schooling. Why do they do this? This helps them find people that you may know already.

So if you say you went to school like me at St. Vincent High School from 1984-88 then they will find people in Facebook already that have that on their profile. Same with college or the Armed Forces.

Step-2-facebook-choose-interests

2. Choose Interests

This is how you can begin to build your newsfeed. Now I would recommend skipping this step. Why? Because these Facebook Pages will definitely fill your newsfeed up fast.

I would rather skip this and then go back and add Facebook Pages (after I teach you how to set up Interest Lists for these pages vs. your Newsfeed). So skip it. Or not. Your choice.

Step-3-facebook-add-profile-pic

3. Add Your Profile Pic

I always recommend using your face to start off with. Now there’s no reason you can’t have fun with your profile picture down the road but to start off with it, it should be you and you should be able to be recognizable.

You’ll be able to crop the picture if need be using Facebook’s tool. The size is 180 by 180 pixels but it will shrink up quite a bit in the comment section of the newsfeed – I believe that it will be around 25 by 25.

If you would like to manipulate your photo, there are several free photo tools like picmonkey.com or autreplanete’s social media image maker.

facebook-newsfeed-account

4. The Welcome Screen

This is not what you’ll see when you come back into Facebook. Essentially they are just trying to show you how to find friends, privacy settings (which will we go over in detail in another part of Facebook 101, how to update your profile, etc…

1. Facebook Logo – this will get you back to the newsfeed.

2. Search Box – this will help you find Facebook friends (people), Pages (places or things), Groups (people hanging together on topics) or Events (events you may have signed up for or want to sign up for). This is also a Search Graph which allows you to search for multiple things at once like “People who like” etc…

3. Friend Notification – this will have a number by it if you have Friend Request.

4. Email Notification – this will have a number by it if you have emails waiting that you need to read.

5. Newsfeed Notification – this will have a number by it if you have newsfeed notifications. A newsfeed notification is if you posted something and someone commented on it or if you have tagged people to be notified if they have posted on their wall or if you’ve been tagged in another person’s post. Notification try to keep you aware of activity within Facebook.

6. Home button – same as the Facebook logo on the left side.

7. Find Friends – this is available only in newer profiles. Once you add friends, this will disappear over time.

8. Your Name – This will take you to your profile page.

9. Privacy Shortcuts – this will take you to a quick FAQ drop down of privacy and security issues.

10. Gear – This will drop down will allow you to do several things like change from your profile to a Facebook page (if you control one). You can see how to create and manage advertising on Facebook. This will allow you to create and manage applications (if you have that set up). Then it gets you to your Account and Privacy Settings. We will go through those in detail in another post. You can also Log Out, get Help or Report a Problem.

11. Profile Pic, Name – this will take you to your Profile Page. Edit Profile link will allow you to edit your profile page.

12. Navigation Bar – This navigation will allow you to do many things in Facebook.
This bar will change over time as you start to use different application and products within Facebook.

Under Favorites

Facebook Tip – if you want to add or remove a navigation link under the favorites section – just roll over the link and you’ll see a little pencil pop up to the left. Click on the pencil and it will ask you if you want to remove from Favorites or just Rearrange the Order.

  • Welcome – this link will take you to the page you see here. This will disappear after you’ve been using Facebook for a while.
  • Newsfeed – this link will take you to your main newsfeed where you will see what your friends and liked pages will be posting.
  • Messages – this link will take you to your Facebook email system. There will be a number here of how many messages you have in your inbox.
  • Events – this link will take you to the Events page. It will show if you have any Invites from other Facebook Friends and also display a calendar of Events that you and your Facebook Friends are attending. It will also show you all the upcoming birthdays of your Facebook friends. A number will appear next to the link to showcase the number of invites you need to respond to.
  • Photos – this link will take you to your photo section.
  • Browse – This link will take you to search and allow you to find more friends. Mine took me to a search of friends who are from my hometown and now live near by me in Chicago.

That’s it for now.  In the next post (Part 2), I’ll go through the Privacy and Account Settings.

Did I miss anything? Do you need more explanation about a specific part?

How do you do a digital audit of your website and social media? Part 1: Website

When you sit down to do a digital audit, it’s helpful to have your marketing communications goals and objectives in hand so you can see if your digital properties are laddering up in some ways to your farm or business’ overall goals.

To me, your website is always your digital home on the web (don’t trust social networks like Facebook or Twitter to keep your “home” intact – glitches can completely remove your presence) and is probably the best place to drive your target audience if you want them to take a specific action – in other words, your CALL TO ACTION.  What’s your CALL TO ACTION?

Call To Action

Call To Action on Truth or Dairy’s blog is sign up for email

While a digital audit can help you see what is going on with your digital properties, you need to make sure that your CALL TO ACTION is easy to see and act upon for your target audience.

You need to be clear on your CALL TO ACTION on all your digital properties. This is done visually as you look at your properties whether it be a website, blog, facebook page, or youtube channel.

The web is very fluid and you need to be ready to change what you have.

Always be thinking of building with the future in mind – what is hot right now with Google is Social, Local and Mobile (SO-LO-MO).

In the future according to the experts, instead of the battle over what’s in your hand and in front of your face (computer vs. mobile phone vs. tablet), it will be your voice and what’s in your vision (think Google Glass and screens that respond to voice and motion).

But what you need to worry about now is your digital footprint (digital footprint is the results people get when they search for your farm/business/name in Google or on the social networks)  and how your digital properties are performing.

Let’s start the digital audit:

First, you need to pull together a list of all your digital properties.

Do all the ones you know and then make sure you do a search through Google with your keywords and names to make sure nothing else pops up. You might find things you didn’t know about or that someone else might have created for your farm or business. And it’s always good to have searches running on your farm or business with talkwalker.com alerts (free service).

Once you have that in place, we’ll begin was analyzing your websites and blogs.

Google Analytics

google-analytics-image

You should have some sort of analytics on your websites. I recommend google analytics. If you are using Urchin, you need to switch over. Your web person should know how to put google analytics on your website or you can do it if you can access to the code – depending on the blog system they should have a plug-in for this.

I have three training classes (posts) on Google Analytics:

How Should You Set Up Your Google Analytics Dashboard for Your Farm or Business

How Do You Set Up A Goal in Google Analytics

How to Read Google Analytics

I’m not going to go into the details here but you should have a sense of your traffic, time on site and bounce rates.

The overview can help you here but be aware it’s really not the whole story. What you are looking for here right now is trends.

Are people using our CALL TO ACTION?
Are we going up or down in visits?
How about time on site?
Where are people leaving the website?

Google Webmaster Tools

webmaster-tools-search-queries

You need to have your web person set you up with Google Webmaster Tools – this will help show you things like Search Queries (Google Analytics won’t show this anymore if people are logged into Google when looking at your website), Crawl Errors, how many inbound links to your website and how to optimized your website.

The information you really need here is do I have any errors, what are my search queries keywords and how many inbound links do I have?

webmaster-tools-inbound-links

Also, who is linking to me?

You should benchmark this number and then try and grow it in the future. The more inbound links you have the better you are – but just stay away from black hat link building techniques (don’t buy them and don’t submit to useless directories).

It will also show you where you are ranking on Google search engine research pages for keywords – it other words, how are you showing up?

Xenu

xenu-screenshot

Xenu’s Link Sleuth checks Web sites for broken links.

Link verification is done on “normal” links, images, frames, plug-ins, backgrounds, local image maps, style sheets, scripts and java applets. It displays a continuously updated list of URLs which you can sort by different criteria. A report can be produced at any time.

Probably one of the best tools out there for link checking and it’s free!

Open Site Explorer

Open Site Explorer

I use Open Site Explorer to help benchmark the performance of the website.

Copy the metrics on domain authority, page authority, linking root domains, etc…

Much like Google Webmaster tools this will help with showcasing who is linking to you but it will give more information on the sites that are linking to you.

The stronger those sites are, the more power they transfer to your website.

MajesticSEO

majesticseo

MajesticSEO will give you a lot of great information as well much like Opensiteexplorer but you’ll have to login.

Marketing Grader

hubspot-marketing-grader

This is Hubspot’s free marketing grading system and it will give you insights into how the website is performing (0-100 is the grading scale).

The information they provide is pretty self-explanatory.

While they provide some nice insights, be aware they are trying to sell you a product and will probably reach out to you when you use the tool. I do think that Hubspot is awesome but I don’t know how much help they would be for you right now.

SEO Audits are great things

Here’s a great article on how to do this yourself from Philip Petrescu, CEO and Co-Founder of Caphyon, How To Perform a Complete SEO Audit for your website.

This is a very thorough article and I love all the insights and how to fix ideas he has. Definitely worth checking out.

Speed of your Website

google-site-speed

The speed of your website is very important to users and Google. The search engine could downgrade your website if it is not running at a fast enough pace or if a script is slowing it down.

Use the Google Developer Speed tool to benchmark your website. It will also give you a Performance Grade, Load Time and Page Size.

Mobile Friendly

hubspot-mobile-device

Google is not happy with multiple website for mobile and would rather you just have one to meet the needs of mobile users. That’s why going responsive in a redesign is a great idea.

But you need to see how users are seeing your website on their mobile phone so I suggest using Hubspot’s Mobile Device Lab so you can see how your website will render on different devices.  Not everything is represented here.

If it’s hard to navigate, it could cause people to leave the website without doing anything (bounce) and hurt your rankings.

There are probably a bunch of things I’ve missed in the audit (you know like checking different browsers, etc…) so feel free to hit me up with this information.  I’ll add it in if it’s valuable.

Next post will chat about digital audits on your social media presence.

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