Notre Dame Campus Communicators Summit 2010 Round-up

Subway Rails
Third Rail is like the Internet – it has all the power but it can be dangerous (Phil Gomes)

So the fall Campus Communicator Summit is now behind us and I think it was pretty well received.

Todd Woodward did and Tim Straker did a great job presenting on our new positioning.  I won’t be commenting on that because it is still being reworked and there will be more coming down the road.

I was very interested in Phil Gomes presentation because Edelman Digital is  successful and has a powerhouse of people understanding what digital is all about.  Check out the Ad Age article that Gail posted.

I liked the cartoon and visual analogy of the third rail.

Seismic Waves via xkcd
Seismic Waves via xkcd – hilarious cartoons

Internet is like the third rail in public transit. Dangerous but full of power. via @philgomes #ndcomsummit

His four C’s of community networks – Content, Conversation, Collaboration, and Community were pretty standard.  I speak with a lot of people about wanting these types of community and I can tell you they take a lot of work.  Content is most important because you need to provide something to the community but the rest of it is trust.  They need to trust you before they will begin the conversation, to even think about collaborating with you, and then it becomes a community.

Do you think our Notre Dame Campus Communicators is a community?  I would like to think it is becoming that but it’s hard to know.  Todd worries that it is just me putting up a lot of content but not many people respond.

I would say that most people read but don’t respond.  If you think we should keep the community going, then send Todd an email.

The next thing that Phil talked about was Promotion, Protection, Presence and Participation for the brand.  Now there was some great stuff with this.

I really liked his comment and graphic about how companies will value buzz over consistency.  This is unfortunate and I wonder if it is because the buzz can be measured more effectively than the constant line.

He had another great comment on how a blog is worthless unless you are communicating with the community.  His example of a corporate blog being a corporate blog – no engagement, posting press releases and speaking engagements – then turning into a conversation through talking about Google Trends and controversial dialogue.  It was great to see the jump.

I’m sure there was more to that, though.  There’s a lot to do once you write a blog post.  You need to do some outreach with it.

Use Pingomatic to get the search engines to pick up the blog.
Use and technorati to place the blog in the blogosphere of content aggregation.
Use News sites that allow you to post content like CNN.
Use the comment sections on other influential bloggers to let them know that you have content as well.  Don’t comment spam.

His talk on SEO being everyone’s job was great.  It’s tough for people to understand sometimes that you don’t need to be an SEO expert to do SEO.  You just need to understand the basics.

Carol Schaal stopped me after the summit to ask me how to do some of the things Phil talked about.  It took me about 15 minutes to show her, Kerry, and John at ND magazine, what I was talking about.  We’ll be doing a series in the future on these topics like SEO, Search Marketing, Social Media, etc…  We’re even bringing in outside experts.

My big thing with Phil’s talk was that the Agency speaks the same language that Edelman Digital does.  He basically verified for me that we know how to do it right – we just need to educate everyone on how to do it.  And I can’t wait to get started.


  1. Ann Hastings Avatar
    Ann Hastings

    Great recap, Don. I really enjoyed the summit and I thought all of the presentations were worth my time. How awesome that Phil shared some of his wisdom with us. The SEO example with the motrin moms “response” was so impactful…it just emphasizes how important it is for all writers to be aware of how their content and prose really exists and is relevant in the digital age. I think the LinkedIn community is great. I am guilty of not particpating enough in the conversation – and I will try to do more – but I enjoy checking in and think it is a FANTASTIC resource for disseminating news and info of relevance to ND campus communicators. I hope to use the new promotions tab this week to share some ND Forum resources for the group.

  2. Don Schindler Avatar
    Don Schindler

    Thanks, Ann. I will try and keep the linkedin community as long as people like it and use it.

  3. Tom Marentette Avatar
    Tom Marentette

    Nice summary of the communications summit. Been doing some thinking about the four C’s of community networks, very interesting stuff. Just started reading Clay Shirkey’s Here Comes Everybody: The Power of Organizing Without Organizations and it makes me realize how organic communities are, not just in social media; but everywhere.

    Keep the LinkedIn Campus Commnunicators group, I’ll admit I don’t follow all the links, but when I do, the information has proven helpful. The question should be – how do we raise the level of engagement across campus. Of course, this comes from the guy (me) trying not to lurk at the punch bowl 😉 Join the conversation right?

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