Tag: consumerist

Power to the Consumer – dealing with Social Media and Public Complaints

Aug 5, 2008

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by

Don Schindler

in blog, do it yourself, Google, marketing, search engine, Social Community, social media, Uncategorized, Web 2.0

So they got you…one of your customers had a bad experience and now they are online telling the world about it. In fact, they are so upset that they started a website or blog up and are actively denouncing your company. You went out and did a Google search and they are popping up on…