Tag: consumer
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Power to the Consumer – dealing with Social Media and Public Complaints
So they got you…one of your customers had a bad experience and now they are online telling the world about it. In fact, they are so upset that they started a website or blog up and are actively denouncing your company. You went out and did a Google search and they are popping up on…
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Finding Consumer Insights in Social Media
So the kids and I went to check out Eagle Creek Reservoir Beach on Sunday afternoon. I’m very proud of my oldest daughter. She has finally learned to swim (after this summer of swimming lessons). But she’s very particular about her nose. She has to have nose plugs on or she can’t go underwater. So…